Returns & Exchanges
Last updated May 11, 2023
Thank you for shopping with SÉDA. We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a prepaid Return shipping label. After receiving the shipping label, please place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
SÉDA Head Office
191 Eglinton Ave E, Suite 301A
Toronto, Ontario M4P1K1
We will reimburse any additional return shipping charges.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at email@example.com.
Unfortunately, we are unable to provide alterations at this time. We appreciate your understanding and support.