Returns & Exchanges

Last updated November 20, 2023

Thank you for shopping with SÉDA. We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please email customer service at info@seda.world to obtain a prepaid Return shipping label. After receiving the shipping label, please place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:


SÉDA Head Office

191 Eglinton Ave East, Suite 301A
Toronto, Ontario M4P1K1
Canada

We will reimburse any additional return shipping charges. 


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

If you have any questions concerning our return policy, please contact us at info@seda.world.

 

ALTERATIONS

Unfortunately, we are unable to provide alterations at this time. We appreciate your understanding and support.